Refund and Exchange Policy:
- You may return or exchange your order within 7 days of delivery. All you have to do is contact us via Instagram/WhatsApp/Facebook or email us at firstname.lastname@example.org. Let us know your order number, and the reason for return/exchange.
- Refunds can be processed via a cash app (easypaisa, Jazzcash etc) or through bank transfer. Please allow 5 business days for the refund to be processed.
- Delivery charges will not be refunded.
- We at Valore work really hard to ensure our customers do not get a defective product, however if there is a defect, it may be exchanged or returned with no delivery charges incurred.
- We will get it picked up by our courier service.
- If there is a size/fitting issue or other issues, delivery charges of Rs. 400 (exchange) and Rs. 200 (return) will be borne by the customer.
- We will charge a delivery fee of Rs 200 for all orders under Rs 1999.
- For orders over Rs 1999, no delivery charges will be incurred
- Delivery time is 2-6 working days